At Shriya Collection, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website shriyacollection.com and make purchases from us.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or place an order:
- Personal Information: Name, phone number, email address, shipping and billing address.
- Payment Information: Credit/debit card details, UPI, and other transaction details (processed securely via our payment partners).
- Device & Usage Data: IP address, browser type, operating system, referral URLs, pages visited, and time spent on the website.
- Communication Data: Any correspondence through email, WhatsApp, contact forms, or social media.
2. How We Use Your Information
We use the collected information for purposes such as:
- Processing and fulfilling your orders
- Sending order updates, confirmations, and shipping information
- Providing customer support and resolving issues
- Improving our website, products, and services
- Sending marketing communications (only if you opt-in)
- Detecting and preventing fraudulent transactions
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Payment Gateways (e.g., Razorpay, Instamojo) to process payments securely
- Courier and logistics partners for product delivery
- Service providers for website hosting, analytics, and marketing
- Legal authorities, if required by law or to enforce our terms
All third parties are required to handle your data securely and only use it for the specified purpose.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and offer personalized content. You can manage cookie settings through your browser.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined above, including legal, accounting, or reporting requirements.
6. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- File a complaint with a data protection authority
To exercise these rights, email us at ShriyaCollections12345@gmail.com
7. Security Measures
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
For any questions or concerns regarding this policy or your data, contact:
Vikrant Singh
Shriya Collection
Email: ShriyaCollections12345@gmail.com
Phone: 9100489830
Location: 37 Defence Sainikpuri Secunderabad